I want you to be completely satisfied with your purchase. If you wish to return an item, you can do so by returning it at the studio or by shipping. Please review our return policy below for details.
Custom/Made-To-Order Return, Remake, & Alteration Credit Policy
Returns
Made to order bags is made specially for an individual customer, all bags is considered Final Sale. As such, I do not offer any refunds for Made-To-Order garments. Please keep this in mind when placing orders for custom products.
Faulty or Incorrect Items
If you receive a faulty or incorrect item, please contact us immediately
at Info@studiosoriano.com with your order details and photos of the issue. I will assist you in resolving the matter as quickly as possible.